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Leading expert in: Service Design Inclusive Design Accessibility
Transform your services, products and experiences with Frank’s expertise. Build your organizational UX maturity.
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Frank Spillers is an inclusive Service Designer and UX veteran. He founded an award-winning UX consultancy in 2001 (Experience Dynamics), working with Nike, Intel, World Bank, Microsoft, City of New York, Global Disability Rights Now, Greater London Authority, and more…
Change is good,
Transformation is even better
We are an award-winning UX and Service design agency with offices in Seattle, New York, and London. We help organizations improve, create, and manage products, services, experiences, and teams.
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Design smarter, serve better
We help organizations improve, create, and manage products, services, experiences, and teams.
Upcoming Events
Part 5: Doing UX Research alongside AI workshop
APRIL 30th 9:00AM PDT; 12:00PM EDT; 5:00PM BST (London); 6:00PM CET; 11:30PM IST 1…
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Reading Circle- new read: Closing the Loop
March 2025- May 2025 60 minutes (Drop in any session, don’t worry if you…
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Defending User Research
MAY 9th 9:00AM PDT; 12:00AM EDT; 5:00 PM BST (UK); 18:00 CET; 22:30 PM…
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Drop-In: any topic
9:00AM PDT; 12:00PM EDT; 5:00 PM BST; 6:00 PM CET; 10:30PM IST **3rd Wednesday every month** Cost: FREE- all member types 30…
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More UX Impact with Inclusive Design
MAY 22nd 9:00AM PDT; 12:00PM EDT; 17:00PM BST (London); 18:00PM CET 22:30 PM IST…
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Redesign it with AI: Spotify part 4
Real-Time Prototyping for Fun or Your Portfolio 60 minutes (1-3 sessions per redesign challenge).…
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Rethinking Empathy: What Works, What Doesn’t in UX
JUNE 6th 9:00AM PDT; 12:00AM EDT; 5:00 PM BST (UK); 18:00 CET; 22:30 PM…
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Developing Your Improv Skills workshop
JUNE 12th 9:00AM PDT; 12:00PM EDT; 5:00 PM BST (UK); 6:00 PM CET; 10:30…
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Inclusive AI Masterclass
JULY 10th 9:00AM PDT; 12:00PM EDT; 17:00PM BST (London); 18:00PM CET 22:30 PM IST…
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On one site, I went from zero revenue to over $1M working with Frank Spillers.
David Scifres, VP Interactive Media, AGI
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