Summary: Affordances invite interactions. Signifiers nudge the action. Affordances and signifiers are a UX Design concept that are fundamental to understand. If you design for what
Summary: Understanding context of use, is the first starting point of any design decision. Repeatedly referencing actual user behavior or being insights-led is critical. Building
Summary: Context-aware systems leverage AI to understand and respond to the user’s environment and behavior, creating more personalized and seamless experiences. Here, we explore Generative
Summary: Too many UX-themed books and practitioners continue to refer to personas as “fictional”. This language can mislead stakeholders into thinking that personas are crafted
AUGUST 14th 9:00AM PST; 12:00 PM EST; 5:00PM GMT; 6:00PM CET Cost: FREE (Join Open Circle) Understanding Cross-Cultural Design Cross-cultural design means creating products that
Summary: UX or service design success hinges on understanding the context of use of a design. Context of use refers to the conditions and environments
Summary: Personas can lead you astray unless you understand their meaning, “mask,” or hat a user wears, to complete a goal and task. Viewing personas
Summary: Service Design plays a central role in reimagining libraries as community hubs. Libraries are pivotal to their communities, but their role is changing in
Summary: A Service Blueprint is a visual planning document that brings stakeholders together to visualize customer, employee, and back-end support systems, policies, procedures, and technologies.
Summary: Frank Spillers discusses Jobs-to-be-Done (JTBD) theory vs traditional User Experience (UX) techniques and approaches and contrasts the two. Understanding how each method contributes to
Summary: Why must you support ‘Channel of Choice’? Digital Transformation efforts tend to streamline everything to a digital channel. This can create unforeseen consequences. Offering
Summary: In this upcoming User Research Intensive (job skills training), we will work directly with neurodiverse users to understand how cognitive disabilities impact access to
Tell me about your project
Congrats, your request has been sent!
