President Obama: Agenda for Usability?
January 27, 2009
Agenda for Usability in the White House? The press is already describing Obama as the Internet President. But will his Internet savvy include an agenda
Frank Spillers
About Author
Frank Spillers is an inclusive Service Designer and UX veteran. He founded an award-winning UX consultancy in 2001 (Experience Dynamics), working with Nike, Intel, World Bank, Microsoft, City of New York, Global Disability Rights Now, Greater London Authority, and more. He spent 25 years training hundreds of teams privately and another seven years delivering custom trainings for Interaction Design Foundation, the world’s largest design school attended by teams from Adobe, IBM, T-Mobile, Philips, and the UN.
Frank is a subject matter expert in: Service Design, UX management, Inclusive Design, Service Design, VR/AR UX, Accessibility, Emotion Design, mobile UX, and cross-cultural design (localization UX).
Frank is an independent consultant and provides training and mentoring to Google, Harvard, Accenture, Dell, Mercedes Benz, Zappos, Netflix, FedEx, and more at his UX Inner Circle: www.uxinnercircle.com
Posts Added by Author
Pleasurability and Emotion Design
January 5, 2009
Summary: Pleasurability and Emotion Design seek to differentiate UX for users and your business objectives. Pleasurability extends usability by making experiences usable but emotionally differentiated.
UX enhancers: New study reveals 8 key factors
August 28, 2008
Summary: In a groundbreaking study titled ‘Factors that Improve Online Experience,’ conducted by Sathish Menon and Michael Douma from the Institute for Dynamic Educational Advancement,
What role does Visual Design play in UX?
June 18, 2008
Summary: What role Visual Design plays in UX is central to getting the most from your process. Visual Design is pivotal in shaping users’ interactions,
Sustainable Design- essential for product & service design
May 27, 2008
Summary: Sustainable design is essential for product and service design. We can no longer ignore the role of sustainability in a product or service’s business
What is a Forcing Function in interaction design?
April 29, 2008
Summary: What is a Forcing Function in interaction design? A forcing function constrains a user, forcing them to complete a task. In short, they force
Third-Party Usability is Bad for your Health
March 21, 2008
There is a huge problem in the software and web services industry: 3rd party applications, widgets, dashboards or site add-ons. These can kill your usability
AJAX Usability Checklist
December 25, 2007
The Web is changing fast. New standards are emerging, new approaches to coding such as Scriptaculous, AJAX, Ruby, Flash/Flex, Silverlight and others are creating a
What is Design? (Yep, all 10 definitions!)
October 31, 2007
Summary: What is Design? (Yep, all 10 definitions!). The term design can mean many things, depending on who you are. Rarely do people stop to
Multi-modal design: Gesture, Touch and Mobile devices…next big thing?
June 5, 2007
What is Multi-modal interaction? Multi-modal interaction is an area of Human-Computer Interaction (HCI) with a long history of usability research and empirical study. The virtual
What is a UX maturity model?
April 25, 2007
Summary: A UX Maturity model serves as a framework to steer the comprehension of how your organization is progressing to find value through UX. The
Is Google’s business model Progressive Disclosure??
February 20, 2007
You need to look up a measurement, phone number; UPS tracking code, address, and mathematical formula …” Didn’t you know Google had a tool for