The Tablet User Experience: Making Things Easier?
November 5, 2009
Apple’s new tablet concept is rumored to be released in the first half of 2010. Apple and Microsoft are set to shake up the mobile
Frank Spillers
About Author
Frank Spillers is a Design Leader and UX/Service Design veteran. He founded an award-winning UX consultancy in 2001 (Experience Dynamics), working with Nike, Intel, World Bank, Microsoft, City of New York, Global Disability Rights Now, Greater London Authority, and more. He spent 25 years training hundreds of teams privately and another seven years delivering custom trainings for Interaction Design Foundation, the world’s largest design school attended by teams from Adobe, IBM, T-Mobile, Philips, and the UN.
Frank is a subject matter expert in: Service Design, UX management, Inclusive Design, Service Design, AI, VR/AR UX, Accessibility, Emotion Design, mobile UX, and cross-cultural design (localization UX).
Frank is an independent consultant and provides training and mentoring to Google, Harvard, Accenture, Dell, Mercedes Benz, Zappos, Netflix, FedEx, and more at his UX Inner Circle: www.uxinnercircle.com
Posts Added by Author
The Real-Time Web- delivering good UX
September 24, 2009
One of the interesting developments in content delivery for the Web is what’s being called the “real-time” Web. The implications for user experience design are
What’s next in mobile AR UX?
September 10, 2009
Summary: What’s next in mobile AR UX? In mobile, new game-changing AR-enabled phones offer location-based services blazing a path for Augmented Reality. What is Augmented
7 Steps to Avoiding User Adoption with Site Redesigns
August 28, 2009
Summary: With site redesigns, how do you know users will like it? How can you ensure that you know how the redesign will sit with
Privacy is your biggest UX challenge
July 9, 2009
Summary: Privacy by design is critical to winning user trust on several fronts. Furthermore, it is important to make privacy management easy for users to
How relying on user education is a failed product management strategy
April 6, 2009
Summary: Explore how relying on ‘user education’ is a failed product management strategy. User interfaces should be intuitive without users having to learn too much
Competitor Designs: The Danger of Borrowing across Contexts
February 20, 2009
The Internet is great for taking a look at what your competitors are doing as you design a user interface. While this is a valuable
President Obama: Agenda for Usability?
January 27, 2009
Agenda for Usability in the White House? The press is already describing Obama as the Internet President. But will his Internet savvy include an agenda
Pleasurability and Emotion Design
January 5, 2009
Summary: Pleasurability and Emotion Design seek to differentiate UX for users and your business objectives. Pleasurability extends usability by making experiences usable but emotionally differentiated.
UX enhancers: New study reveals 8 key factors
August 28, 2008
Summary: In a groundbreaking study titled ‘Factors that Improve Online Experience,’ conducted by Sathish Menon and Michael Douma from the Institute for Dynamic Educational Advancement,
What role does Visual Design play in UX?
June 18, 2008
Summary: What role Visual Design plays in UX is central to getting the most from your process. Visual Design is pivotal in shaping users’ interactions,
Sustainable Design- essential for product & service design
May 27, 2008
Summary: Sustainable design is essential for product and service design. We can no longer ignore the role of sustainability in a product or service’s business