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Frank Spillers

About Author

Frank Spillers
Frank Spillers is an inclusive Service Designer and UX veteran. He founded an award-winning UX consultancy in 2001 (Experience Dynamics), working with Nike, Intel, World Bank, Microsoft, City of New York, Global Disability Rights Now, Greater London Authority, and more. He spent 25 years training hundreds of teams privately and another seven years delivering custom trainings for Interaction Design Foundation, the world’s largest design school attended by teams from Adobe, IBM, T-Mobile, Philips, and the UN. Frank is a subject matter expert in: Service Design, UX management, Inclusive Design, Service Design, VR/AR UX, Accessibility, Emotion Design, mobile UX, and cross-cultural design (localization UX). Frank is an independent consultant and provides training and mentoring to Google, Harvard, Accenture, Dell, Mercedes Benz, Zappos, Netflix, FedEx, and more at his UX Inner Circle: www.uxinnercircle.com

Posts Added by Author

UI style guide elements

What are UI Style guides?

Summary: What are UI Style guides? They provide a user interface compass to navigating visual consistency for both front-end developers and UX designers. The latest

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exhausted user requires user advocacy

What is User Advocacy?

Summary: What is User Advocacy? In short, fighting for the rights of your user. It means taking your user’s point of view, bringing their voice

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