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Frank Spillers

About Author

Frank Spillers
Frank Spillers is an inclusive Service Designer and UX veteran. He founded an award-winning UX consultancy in 2001 (Experience Dynamics), working with Nike, Intel, World Bank, Microsoft, City of New York, Global Disability Rights Now, Greater London Authority, and more. He spent 25 years training hundreds of teams privately and another seven years delivering custom trainings for Interaction Design Foundation, the world’s largest design school attended by teams from Adobe, IBM, T-Mobile, Philips, and the UN. Frank is a subject matter expert in: Service Design, UX management, Inclusive Design, Service Design, VR/AR UX, Accessibility, Emotion Design, mobile UX, and cross-cultural design (localization UX). Frank is an independent consultant and provides training and mentoring to Google, Harvard, Accenture, Dell, Mercedes Benz, Zappos, Netflix, FedEx, and more at his UX Inner Circle: www.uxinnercircle.com

Posts Added by Author

Floating Menus

UX Power Up: Floating Menus

Mobile user experience inherently constrains what a user can do while providing  the opportunity for context intensive navigation. Floating menus or contextual menus are a

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Novel UI

UX Power Up: Novel UI’s

Typically we approach usability with a conservative mindset- meaning we don’t want to disrupt user patterns and expectations. This is mainly because designers have shown

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UX Power Up: Mobile First

User experience design has been profoundly effected by mobile. One of the keys to approaching any design is to take what mobile guru Luke W called “Mobile

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