What is User Advocacy?
Summary: What is User Advocacy? In short, fighting for the rights of
Category: User Research
Getting Journey Mapping & Personas right
3 hours-(group activities, 1:1 access to Frank Spillers) DATE/TIME: February 24th 2021 at
Understanding Context of Use- possibly the most important thing you do in UX
Summary: Understanding and designing for context of use is vital to any successful
UX maturity through User Research
UX maturity through User Research How to gain UX maturity through User
What is the importance of Desirability in UX?
Summary: Getting to the bottom of your desirability criteria is more important than
5 Types of Journey Maps and when to use them?
Summary: When conducting Customer Journey Mapping, you have five options for representing the
What is Assistive Technology in accessibility?
Summary: What is Assistive Technology (AT) in accessibility? It represents tools used
5 Persona Distinctions: How to use Personas properly
Summary: 5 persona distinctions are required to learn how to use personas
Can UX be done online? Yes AND No
Summary: Research and design activities make up the majority of UX. You
WEBINAR: Advancing your Journey Mapping process- How to manage the journey mapping process
Building on part 1 (How to map out the user journey), this
Essentials of Journey Mapping- How to map out the user journey
Essentials of Journey Mapping is Part 1 of a 2-part webinar on how to
5 proven strategies to change how you think about, and do, Digital Accessibility
Summary: Doing Digital Accessibility, including Web and Mobile, requires that you take a
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